Some of the best moments of a trip depend on a booking made in advance: the window table at a restaurant above the Bosphorus, tickets to a football derby, seats at a concert or a whirling dervish ceremony, a slot at a historic hammam. Our concierge service handles those reservations for you, in Turkish, with people we know, so you spend your time enjoying Istanbul instead of chasing confirmations.
What our private concierge service books
- Restaurants: meyhanes for rakı and meze, fish restaurants by the water, rooftop tables and fine dining.
- Hammams: a session at a historic Turkish bath, with the time that suits your day.
- Culture: a whirling dervish ceremony, concerts, opera and theater.
- Sports: football matches in Istanbul, from big derbies to league games, on request.
- Everyday help: a SIM card or eSIM, a pharmacy, a tailor, a hairdresser, or flowers and a cake at your hotel.
How the concierge service works
First, send us your wish list and dates, before or during your trip. Then we check availability, suggest the best options and confirm the bookings. If a venue has no space left, we suggest an alternative instead of a simple no. During your stay, you can message us with new requests, and we reply as quickly as we can.
Many requests are small, but they make a big difference. For example, a birthday cake at the right moment, a better table by the window, or a driver waiting after a late dinner. That is exactly what a good concierge service is for.
Part of a bigger plan
Our concierge service works best alongside the rest of your trip. So if we arrange your hotel, your driver and your guided days, we can fit every reservation into the same schedule. For celebrations, see also our special event cruises.
Little things we handle
- On-duty pharmaciesPharmacies in Turkey take turns staying open at night. Each one posts the address of the nöbetçi eczane, the pharmacy on duty.
- TablesPopular Istanbul restaurants fill up days ahead, especially on weekends. We book for you.
- TippingIn restaurants, a tip for good service is welcome; since 2026, restaurants may not add a service charge. Round up for taxis.
- Friday prayersAround midday on Fridays, mosques close to visitors. We plan around it.
Our suggestion Save our number before you arrive. A short message is often all it takes to fix a small problem on the spot.
Deposits, tickets and registration
Some venues require deposits or ticket purchases in advance, and football tickets in Turkey require registration under the national ticketing system. We take care of these steps when we book.
Who it is for
Travelers who want the best tables, tickets and appointments without chasing confirmations, and anyone who needs practical help during a stay.
Step by step
- Send us your wish list and dates
- We check availability and suggest the best options
- We confirm the bookings and send you the details
- Message us with new requests during your stay
What is included
- Restaurant and hammam reservations
- Tickets for concerts, ceremonies and sports
- Alternatives when something is sold out
- Everyday help during your stay
Where we arrange it
Istanbul, with concierge help in Cappadocia, Bodrum and other regions on request.
Frequently asked questions
What can your concierge service book?
Restaurant tables, a slot at a historic hammam, a whirling dervish ceremony, concerts, opera, football matches and everyday help such as a pharmacy or a tailor.
Can we send requests during the trip?
Yes. Message us with new requests during your stay, and we reply as quickly as we can.
What if a venue is full?
We suggest an alternative instead of a simple no.